PAMELA HERRMANN
Best selling author, Speaker, Consultant
Brand Story | Customer Experience | Customer Loyalty
Your audience is struggling to understand how to better connect with their customers so that they come often, buy more and tell others.
I will show them exactly how easy it is to design a brand story that resonates with their Ideal Customer.
Best-selling author, host of the podcast Customers For Life, and host of the daily video series, “The Morning Would Show”, a national keynote speaker and Co-Founder & Chief Storyteller for CREATE Buzz, specializing in helping brands tell their story. A short list of her clients include jetBlue, FullContact, Grand Lake Center, Community College of Denver, Buzz Pop Cocktails, Threads Worldwide, State of Colorado Economic Development, North Carolina Main Street Alliance, New Jersey Main Street Alliance, and Oklahoma Main Streets.
Her book, The Customer Manifesto, was ranked #3 by Business.com in their list of Excellent Customer Service Books Every Business Owner Should Read.
Ranked #3 by Business.com
"A customer service book every business owner should read."
The Customer Manifesto - How Business Has Failed Customers And What It Takes To Earn Lasting Loyalty
“Pamela was outstanding at showing our leadership team creative ways to build deeper level connections with our customers, crew members, and business partners in order to create an exceptional customer experience.”
Paula Minnini
General Manager, jetBlue
Connect '17 Panel moderator with guests Brad Feld & John Weiss
Speaking Engagements
NEXT Mortgage Summit, Dallas, 2019
Engage Marketing Summit, Dallas, 2019
Mortgage Cadence's Ascent Annual Conference, 2017-2020
Digital Summit Dallas, December, 2017
GoSpotCheck's Field Days - October, 2017
Digital Summit Detroit, September, 2017
Ibotta's Mobile Innovation Summit - September, 2017
Denver Startup Week - September, 2017
WordCamp Denver - August, 2017
8 Figures Dream Lifestyle - June, 2017
Digital Summit Denver - July 2017
FullContact's Connect '17 - May, 2017
National Main Street Annual Conference - May, 2017
Accenture's Mortgage Cadence - April, 2017
Downtown Colorado Inc. Annual Conference - October, 2016
Iowa Downtown Conference - May, 2016
North Carolina Main Street Alliance - March, 2016
National Main Street Annual Conference - May, 2016
Neal's Yard Organics Leadership Summit - January, 2016
Oklahoma Main Street Alliance Annual Conference - November, 2015
New Jersey Main Street Alliance - May, 2015
“Pamela was outstanding at showing our leadership team creative ways to build deeper level connections with our customers, crew members, and business partners in order to create an exceptional customer experience.”
Paula Minnini
General Manager, jetBlue
"Your talk at Digital Summit Denver was the one I was most excited for (ok, besides Seth Godin). Thank you for your genius."
Maddy Osman
SEO Content Strategist, The Blogsmith
"Pamela Herrmann was the perfect choice as the keynote speaker for the 2016 Iowa Downtown Conference. Several of our attendees reported that the sessions she presented on were the best part of the conference. She was a true professional and a delight to work with. I highly recommend her.”
Terry Poe Buschkamp
Main Street District Specialist at Iowa Economic Development Authority
“Pamela offered a very dynamic keynote address to our 2016 Main Street Annual Conference that energized everyone in the audience. Our survey showed an 87% excellent rating on her presentation. That is exactly what I was hoping for!”
Elizabeth H. Parham, CMSM
Director, NC Main Street & Rural Planning Center
