PAMELA HERRMANN
Best selling author, Speaker, Consultant

Brand Story |  Customer Experience | Customer Loyalty

Your audience is struggling to understand how to better connect with their customers so that they come often, buy more and tell others. 

 

I will show them exactly how easy it is to design a brand story that resonates with their Ideal Customer.

Best-selling author, host of the podcast Customers For Life, and host of the daily video series, “The Morning Would Show”, a national keynote speaker and Co-Founder & Chief Storyteller for CREATE Buzz, specializing in helping brands tell their story. A short list of her clients include jetBlue, FullContact, Grand Lake Center, Community College of Denver, Buzz Pop Cocktails, Threads Worldwide, State of Colorado Economic Development, North Carolina Main Street Alliance, New Jersey Main Street Alliance, and Oklahoma Main Streets. 

Her book, The Customer Manifesto, was ranked #3 by Business.com in their list of Excellent Customer Service Books Every Business Owner Should Read.

Ranked #3 by Business.com

"A customer service book every business owner should read."

The Customer Manifesto - How Business Has Failed Customers And What It Takes To Earn Lasting Loyalty

“Pamela was outstanding at showing our leadership team creative ways to build deeper level connections with our customers, crew members, and business partners in order to create an exceptional customer experience.”

Paula Minnini

General Manager, jetBlue

Connect '17 Panel moderator with guests Brad Feld & John Weiss

Speaking Engagements

Mortgage Cadence's Ascent Annual Conference, 2017-2020

Digital Summit Dallas, December, 2017

GoSpotCheck's Field Days - October, 2017

Digital Summit Detroit, September, 2017

Ibotta's Mobile Innovation Summit - September, 2017

Denver Startup Week - September, 2017

WordCamp Denver - August, 2017

8 Figures Dream Lifestyle - June, 2017

Digital Summit Denver - July 2017

FullContact's Connect '17 - May, 2017

National Main Street Annual Conference - May, 2017

Accenture's Mortgage Cadence - April, 2017

Downtown Colorado Inc. Annual Conference - October, 2016

Iowa Downtown Conference - May, 2016

North Carolina Main Street Alliance - March, 2016

National Main Street Annual Conference - May, 2016

Neal's Yard Organics Leadership Summit - January, 2016

Oklahoma Main Street Alliance Annual Conference - November, 2015

New Jersey Main Street Alliance - May, 2015

“Pamela was outstanding at showing our leadership team creative ways to build deeper level connections with our customers, crew members, and business partners in order to create an exceptional customer experience.”

Paula Minnini

General Manager, jetBlue

"Your talk at Digital Summit Denver was the one I was most excited for (ok, besides Seth Godin). Thank you for your genius."

Maddy Osman

SEO Content Strategist, The Blogsmith

"Pamela Herrmann was the perfect choice as the keynote speaker for the 2016 Iowa Downtown Conference. Several of our attendees reported that the sessions she presented on were the best part of the conference. She was a true professional and a delight to work with. I highly recommend her.”

 

Terry Poe Buschkamp  

Main Street District Specialist at Iowa Economic Development Authority

Pamela offered a very dynamic keynote address to our 2016 Main Street Annual Conference that energized everyone in the audience.  Our survey showed an 87% excellent rating on her presentation. That is exactly what I was hoping for!”

Elizabeth H. Parham, CMSM

Director, NC Main Street & Rural Planning Center

LET'S CHAT ABOUT HOW I CAN BRING MASSIVE VALUE TO YOUR AUDIENCE

© 2019 Pamela Herrmann | All rights reserved